Retail at Lightning Speed: The Emergence of Quick Commerce

Strategic Edge
3 min readAug 9, 2023

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Suppose you’ve ever found yourself craving a snack or needing a last-minute ingredient and had it at your doorstep faster than you could finish an episode of your favourite show. In that case, you’ve tapped into the world of Quick Commerce.

Photo by Brett Jordan on Unsplash

This isn’t just online shopping; this is the future, turbocharged. Let’s dive into this speedy realm setting a blistering pace in the U.S. retail and F&B sectors.

What’s Quick Commerce?

Imagine a fusion of technology’s speed with modern-day convenience, and you’ve got Quick Commerce.

It’s not just about buying online; it’s about instantly meeting your needs. Companies like GoPuff, Instacart, and DoorDash have mastered this art, promising deliveries in minutes, not hours.

For the digital-native Gen Z and the ever-busy Millennial (yes, you, aged 18 to 45), this isn’t just a service — it’s a lifestyle.

Why It’s More Than Just a Fad

During the COVID-19 pandemic, as we nestled into our homes, Quick Commerce saw an explosive growth. But it wasn’t just the pandemic. The U.S., with its digital transformation drive, was primed for this change. Here’s why:

Safety First: Avoiding crowded places at the pandemic’s peak was key. Quick Commerce offered a safe alternative to bustling supermarkets.

Instant gratification: Quick Commerce became a friend to the young American demographic, which has an on-demand mindset thanks to streaming services and same-day delivery.

Tech-Savviness: The infrastructure was ripe, with 81% of Americans owning smartphones. Add intuitive apps and user experiences to the mix, and you have a recipe for success.

Ripples in Traditional Retail

With all this quickness, what happens to our good old brick-and-mortar stores?

Foot Traffic Decline: According to Retail Dive, in-store visits plummeted by nearly 30% in 2020. While some of this can be attributed to the pandemic, the convenience of Quick Commerce can’t be ignored.

Adapt or Perish: Traditional retailers are either jumping on the Quick Commerce bandwagon or enhancing their online offerings. Those who don’t risk obsolescence.

Investment Surge: Crunchbase reported that Quick Commerce startups witnessed a funding boom in 2020, with U.S. companies bagging over $10 billion in investment. This capital influx signals a confident bet on the model’s longevity.

Making Waves: Examples of Quick Commerce’s Grip

GoPuff’s Galore: This platform isn’t just about snacks anymore. From pet food to over-the-counter medicines, it’s aiming to be a digital convenience store. What is their model’s success? A cool $1.15 billion in funding as of 2020.

Instacart’s Insight: Partnering with popular chains like Costco and Target, Instacart has become a household name. Their valuation skyrocketed to $39 billion in early 2021, up from $17.7 billion in 2020.

DoorDash’s Dominance: Initially a food delivery app, DoorDash expanded its horizons, diving into the Quick Commerce arena. Their 2020 IPO saw them raise $3.37 billion, highlighting their monumental market impact.

In Conclusion

For the modern American, time is of the essence. Quick Commerce isn’t just reshaping retail; it’s redefining our expectations of convenience.

While traditional retailers grapple with this speedy juggernaut, one thing’s clear: speed sells in the shopping world. And for now, Quick Commerce is racing ahead.

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Strategic Edge

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